Pixeldeed Help Center
Contact & Support
How do I report a Block?
How are reports handled?
Stage: Live
- Prohibited content and CSAM are reviewed as top priority.
- Prohibited content follows an escalating enforcement: 1st violation - Block hidden for 7 days, 2nd - 30 days, 3rd - 90 days, 4th - permanent removal/ban.
- CSAM is always reported to law enforcement, with no appeals.
- All other reports are reviewed within a set timeframe. If we take action, the Block's owner is notified and, except in cases of CSAM, may appeal.
Scam warning
FAQ
What is Pixeldeed?
What wallet do I need? What about network fees?
You'll need ETH in your wallet to cover gas fees on Robinhood Chain. If your ETH is on a different network, you can bridge it over using any of several available bridges.
What is Robinhood Chain?
- Speed and low cost:~100ms block times and meaningfully lower gas fees than Ethereum L1 - it uses ETH as its gas token and settles back to Ethereum, inheriting Ethereum's security.
- Fair ordering (FCFS sequencer):Transactions are ordered by arrival time, not by who pays the highest fee - the same first-come, first-served principle behind Pixeldeed's own FCFS Whitelist.
- A growing, active ecosystem:User count and TVL are growing quickly, and native integration with Robinhood Wallet's large user base means strong potential for bringing in new users.
- Fully EVM-compatible and permissionless: Standard tools like Solidity, Foundry, and viem work out of the box - anyone can build and deploy without approval.
- A leader in RWA tokenization: positions the ecosystem to connect with a broader financial infrastructure built around real-world assets over time.
How do I get a Block?
- Whitelist window: free minting (you only pay network gas).
- Public mint: opens after the Whitelist Window ends. Pricing TBD.
- Resale market: Blocks can also be bought anytime from an existing owner (see Resale below), so even outside the mint windows, buying a Block on the secondary market is always an option.
Is any of the grid reserved for the team?
What happens after I mint?
What are the image content requirements?
- Supported formats: PNG, JPEG, WEBP, GIF
- Recommended size: 100x100 pixels per Cell (e.g., a 2x4 Block would be 200x400px)
- File size: up to 5MB is accepted, but we recommend staying under 200KB for faster loading.
Where can I view my NFT after minting?
- On a Robinhood Chain block explorer
- On your Grid / My Blocks page on pixeldeed.xyz
- On other NFT dApps such as OpenSea (where supported by the chain)
Do I actually own my Block?
Can I merge or split my Blocks?
What content is prohibited?
Can I resell my Block?
What is Rent, and how does it work?
- The Block owner lists it on the Rentals page with a daily rate.
- A renter picks a duration and pays for it.
- Once payment clears, the renter can upload their own image, link, and description on that Block for the duration they paid for.
- When the rental period ends, control automatically returns to the owner.
- The NFT itself always stays in the owner's wallet - only the right to display content temporarily changes hands.
Pixeldeed takes a 2.5% commission on rental payments.
What are the fees?
Is my wallet secure?
Is this financial advice?
Fee Schedule
| Action | Fee |
|---|---|
| Whitelist mint | Free (gas only) |
| Public mint | Free (gas only) |
| Resale royalty | 5.5% → Platform fee |
| Rental commission | 2.5% → Platform fee |
| Edit content | Free (gas only) |
| List / cancel listing | Free (gas only) |
| Withdraw proceeds | Free (gas only) |
| Account / subscription fees | None |
| Holding a Block | No fee |
Gas fees go to the network, not to Pixeldeed, and vary with network conditions. Fee changes apply only going forward, never retroactively, and any material change will be announced in advance.